Quantum of the Seas

Alaskan Cruise

September

Pros: The room attendant and wait staff were fantastic;; ship was clean.

Cons: Food was subpar; not a lot of activities on crusting days; only had a few shows.

Recommended: Yes

Working with Josh Crothers was a fantastic experience. He made booking this cruise very easy. I requested a balcony with great views and he delivered because our views were awesome! The room attendant and wait staff were amazing. I would have liked to see more “broadway” style shows like I’ve seen on Royal Caribbean in the past. However, the live bands were really great and a very talented group. Additional clarity on what all is needed for excursions would have been helpful. For instance, we were told we didn’t need passports for the White Pass train excursions into Canada by the RC excursion staff and we were unable to complete that excursion. We were able to get on another train tour but it was chaotic to get that changed at the time of the excursion. The ship was clean and I would recommend this cruise.

Big Ship Lots of Amenities

August

Pros: Chops Grille, Food generally, Entertainment

Cons: Number of people

Recommended: Yes

I want to especially mention my waiter in Chops Grille, Jan. He was the most attentive waiter I have ever had.

Unforgetable

July

Pros: All personnel was super friendly, courteous, knowledgeable, ready to pleased

Cons:

Recommended: Yes

Just Great!

Alaska Cruise

June

Pros: Crew friendliness, activities while on the ship, room service

Cons: Room accommodations, short stays on 2 of the ports

Recommended: Yes

The cruise was very good. We enjoyed the friendly staff and the many ongoing ship activities throughout the day and evening. The views were spectacular and the weather was picture perfect. Food was plentiful though the evening dining meals were ok. Nothing to brag about. On the needs improvement side, I would focus on two items. First of all, these rooms barely accommodate 3 adults, much less 4. The sofa bed/twin bed that rolls out is extremely uncomfortable and the foam that's used as a mattress is inferior. this becomes especially critical when it's a senior person who has to sleep on it. This should be noted when making room recommendations. The second area of disappointment was the short (4 hours) stay on two of the ports (Skagway and Victoria B.C.). It's almost impossible to appreciate and enjoy what these two cities have to offer when you have to rush out of the ship and then spend the bulk of your time worrying if you're going to get back on time. You barely have time to purchase a souvenir. I would have preferred to spend more time at one of the two locations and not go to the other. Overall, we had a very good time with memorable moments that will last forever.

Quatam of the Seá

May

Pros: It was a beautiful ship. It has both indoor and outdoor swimming pools. All the crew was extremely nice and helpful.

Cons: Elavators did not wait long for you to get on.

Recommended: No

I enjoyed my cruise on this ship.

Warmer then expected Temps for an Alaskan cruise. Pleasant surprise.

July

Pros: Lots of food, clean, friendly ship

Cons: Lots of noise in viewing & seating areas due to high numbers of guests. It's a BIG ship!

Recommended: No

Super large ship. LOTS of guests! Very caring, attentive staff & crew! Many Many activities & options for all age groups.

Bigger than I expected

June

Pros: Lots of entertainment for children

Cons: Lots of lines to stand in based on the number of guests

Recommended: No

It was very enjoyable and we had a great time with family. We do prefer the smaller ships though.

Alaskan Inside Passage

September

Pros: Many activities, beautiful ship, friendly attentive staff

Cons: Huge ship. Lots of walking to cross back and forth to restaurants, bars, cabins etc.

Recommended: Yes

Beautiful ship with a very friendly attentive staff and crew. It’s also very big so it took time and energy to cross to restaurants, activities, and cabins. No regular RC shopping was available. All the shops onboard were extremely high end. Cartier etc. Entertainment was either absolutely wonderful to just “so, so.” Sight lines were a problem at times in certain venues. We enjoyed eating in the dining room. Our waiters were wonderful. Overall though, it was a wonderful cruise.

Alaskan Cruise

September

Pros: The staff is amazing. Friendly, knowledgeable, willing to help

Cons: The ship is huge, so there are a lot of people, about 4500. Long lines at elevators and Windjammer at all hours. Bars are always full, so seating with a larger group us a challenge.

Recommended: Yes

Lots of fun games, but be there 15 minutes early. They keep a tight schedule. All the dance classes are full, everyone wants to participate, so be early to get a spot. The food is delicious, well prepared and attractive. Wait staff very accommodating to dietary needs. If not happy with meal, let them know and get something else, it's ok. The ship has so many different locations to relax or gather. Very clean and sanitized constantly. Try to attend as many shows as you can. The dancers and singers are top notch professionals. The Specialty Restaurants are quite an experience and unique in their own way, so be sure to try them. The shops have lovely jewelry, purses, and other nice items. No discount except on last sail day. The art auction is fun, even if you don't buy, very good artwork and lots of information on artists.

1st Cruise

September

Pros: Great staff, food options, ship activities

Cons: Excursions very expensive and not necessary to enjoy the cruise

Recommended: Yes

Cruise with no stops would be just as enjoyable

Another great Royal Caribbean cruise

August

Pros: The ship was beautiful and the staff were amazing!

Cons: The ship is older but it is in great shape and is very clean.

Recommended: Yes

We had a great time and we are always impressed with how kind everyone is aboard the ship.

Altered Itinerary

August

Pros: Big ship designed well to hold 4,600 passengers.

Cons: Loading and unloading 4,600 passengers.

Recommended: Yes

I recently sailed on this ship for a trip to Alaska. Because of engine problems, the itinerary was changed. Something out of my control, but disappointing anyway. We missed sailing into the glacier area, which was one of the draws of this trip. Also, pulling into Victoria, Canada at 1630 was a waste of a port. Couldn’t they have arrived at 7 or 8 like at most ports? Service was excellent as expected on Royal Caribbean. We never felt that is was carrying 4,600 passengers, so it was designed well. One nit pick though: why, when the average spent by each cruiser is close to $1,500, is the toilet paper so poor? C’mon RCL, spend a little on two ply.

Maxwell Cruise

April

Pros: Everything lived up to the "WOW" factor. I loved the dynamic dining most of all.

Cons: The reason they didn't get 5 stars: I and many others were terribly disappointed in the "Barbados Beach" shore excursion. The place looked like it should have been boarded up. They did not tell us about the seaweed until after the tickets were purchased. The seaweed was so bad you had to find a place to make a path to get to the water. If you weren't in the water the stench was so bad I would rather have paid more money to go to some place decent.

Recommended: Yes

Overall it was our second best vacation ever, second only to Hawaii! Thanks for your help in the planning process. I told you when we met I was impressed and will gladly supply you with "word of mouth advertising". BTW: I didn't forget the "Martini". They had a Mix and Mingle with complimentary champagne. Being the good sport that I am, I drank one for you and one for me! Thanks, Lee

Good cruise overall

April

Pros: The staff was wonderful and very helpful with any issues. We had a really good stateroom attendant. We ate at all the complementary restaurants and the service was excellent. It was nice trying out new resaurants but we would forget each night where we were eating and the times.

Cons: Trying to get reservations for dinners was a nightmare at times. We waited hours in line to book our dinners since the computer showed everything was booked. Not enough staff regarding booking new cruises. Normal wait time was 1 hour to see a staff member. Half the time the RC App would crash and did not match any of our reservations.

Recommended: Yes

Overall we had a great time on the ship. We were aware that this is a brand new ship and they need to work out some of the kinks.

Perfect Cruise

April

Pros: Excellent Service, Great Food and Entertainment and Fun Excursions

Cons: Grumpy Old People

Recommended: Yes

We had a wonderful time on Quantum of the Seas. Not only is it a beautiful ship but it was full of service oriented staff that went out of their way to make us feel welcomed and took care of our every need. We loved the easy access to reservations for the restaurants and shows through our phone and being able to keep track of what we had planned everyday. The Vitality Spa was a favorite of ours and the staff there was beyond wonderful. We enjoyed the variety of food that was served in the several complimentary restaurants and again the service was beyond anything we are accustomed to in our daily lives, so very special. Even regarding the few issues we ran into, or thought we had it only took a quick trip to customer services and it was all cleared up and we were happier than before. The only thing that got on my nerves was the complaining I heard from the older passengers who obviously don't adapt well to change and didn't like the differences they found on this cruise compared with their last, but ourselves, well we thought it was perfect and can't wait to do it again!

Quantamof of the seas

April

Pros:

Cons:

Recommended: Yes

Overall enjoyed our cruise but disappointed in the general level of service. There were some times we received expectional service & other times service was below average with general service average. I expected exceptional service to be the overall standard offered. Disappointed in some of the food offered - in particular those restaurants featured as " fine dining " - The Grande & Coastal Kitchen Many issues with the general response being " ship is new " - I do not feel this is adequate as we paid for full service not a rebated price for "new ship"

Beautiful Ship

February

Pros: Beautiful ship, well maintained, plenty of space to relax, staterooms had plenty of storage areas, room attendants were courteous,helpful and polite.

Cons: Entertainment areas ( aside from threater) were too small for such a large ship. Deck 6 should have never been designated as a partially obstructed view w/balcony stateroom. We were very disappointed with a total obstruction of the lifeboat parked on the balcony. The dining rooms were very disorganized. The dining personnel were inexperienced and in some cases impolite. Not enough help! Food was not up to standard. Very disappointing for any dining experience.

Recommended: Yes

Would liked to have seen a Welcoming Show and Departure Show as well as a show every evening. (Perhaps one of the ice). The entertainment we did see was excellent. The technology was incredible, the music was incredible, the Robot Bar was something to behold, we were glad to experience this technology, but as Senior Citizens will not seek it out. Both boarding and departure procedures were very well organized. Our Thank You to Royal Carribean "Quantum of the Seas" for this unique experience. Our Thanks also to the Captain for keeping us informed about the weather conditions and how he was making our journey home a little more comfortable.

Rudolf Bacich

February

Pros:

Cons:

Recommended: Yes

Would like the one big dining room for all. I think they should have bathrooms near each restaurant. The food was excellent in each restaurant.Enjoyed everything else.

Great trip

February

Pros: Enjoyed the islands and the weather, the beaches were great, Met new people and the dining was enjoyable

Cons: Not many cons, the last few days on our trip home the weather was not the best but that happens.

Recommended: Yes

rating our cruise

February

Pros:

Cons:

Recommended: Yes

There should be a show after dinner every night .Changing restaurants we did not care for it.

disappointed

February

Pros: beautiful ship excellent shows

Cons: dining and show reservations

Recommended: No

Flea market atmosphere. Not enough shows

To much hype

February

Pros: Beautiful new ship

Cons: The food was very ordinary

Recommended: Yes

I would prefer classic dining

Quantum of the Sea

February

Pros: Beautiful new ship.

Cons: Mediocre food, software issues with bookings, lack of email without needing to purchase ships data package.

Recommended: Yes

Comparing my experience on the Quantum of the Seas with the cruises that I have taken on Celebrity, I will return to Celebrity.

Sailing on the quantrum

February

Pros: None

Cons: I did like the concept of different restaurants and odd hours for shows

Recommended: No

I prefer a smaller ship. I guess it has something to do with age. I'm sure younger people would enjoy it and all the technology that goes with it

Royal Caribbean adventure

February

Pros: The entertainment was wonderful. The ship was spotless. The food selection was very good. The staff was friendly and helpful. Liked north star, rock wall

Cons: No wifi. No daily news paper. TV selections limited. Not fond of Dynamic Dining. Hated the wedge and ottomen seats in Diamond Club.

Recommended: Yes

The Diamond Club was very good. We met a lot of nice people. The storage in our cabin was a pleasant surprise, as was the bathroom. Lots of room. The dance music was very good. However the smoke in the casino was awful. I ended up with a sinus infectin and my wife couldn't even stay there. You need to rethink that. Maybe one bar and a section of the outside deck. Similar to Celebrity. The ship is beautiful. My wife commented on how beautiful the artwork is.

Caribbean Trip 2/2/15

February

Pros: Great Ship, staff and accomodations.

Cons: none

Recommended: Yes

Vacation for all ages

December

Pros: They are still working out some bugs that come up. Beautiful ship.

Cons: Missed things like a floral shop. Even after taking the tips out. The night before leaving they left extra envelopes if you wanted to tip someone extra.

Recommended: Yes

I enjoyed eating every night in a different place. Some times schedules got mixed up and had to be worked out. Beautiful Burial at Sea program. Would recommemd doing it again. Didgetal age you could get into your room and meet up with people if you had an Ipod or better yet an Iphone

Quantum experience

December

Pros: Beautiful ship, food in restaurants excellent, beautiful concierage room, shows excellent, cabins larger than most with more storage and much bigger showers

Cons: Long lines (which were not seen on the Allure), miss the dining room

Recommended: Yes

They are still working out the kinks when we cruised so there were problems with elevators, reservations, photos which I assume will be fixed with time.